Premium · custom engineering
When a silent mistake is expensive, the build has to prove itself.
Custom projects, scoped to your systems and delivered in fixed milestones — not
off-the-shelf packages. This is where the reliability work goes deep: audit trails,
confidence checks, and written proof that the system does what it claims.
Custom build
Regulated-industry review automation
For: dental & medical practices reviewing call transcripts, records or documents by hand — where a wrong entry is a compliance problem, not just a typo.
A system that reads each transcript or document, scores it, flags anything it isn’t
confident about for a person to check, and keeps a full record of what the machine said
versus what a human corrected. Nothing uncertain is ever accepted silently.
The cost of the manual version: a staff member reading every call or file is slow, expensive, and inconsistent by the afternoon — and the one mistake that slips through is the one that matters.
Custom build
Migration with parity proof
For: businesses on Zapier or Make whose bill grows every month, who need to move without breaking anything.
I rebuild your automations on self-hosted infrastructure and hand you a written parity
report — the same inputs run through the old system and the new one, with every
difference listed — before you switch over. You cut across on evidence, not hope.
The cost of the manual version: most migrations are “rebuild it and hope”. The subtle thing that broke — a date format, a rounding rule — surfaces three weeks later, usually as an angry customer.
Custom build
Crash-safe bulk processing
For: anyone reprocessing thousands of records — invoices, contacts, orders — where a mid-run failure can’t be allowed to double-charge or double-send.
A pipeline that tracks every item’s state. If it fails at record 4,000 it resumes at
4,001 — the first 3,999 are never touched again. No duplicate invoices, no duplicate
emails, no “start over from the top”.
The cost of the manual version: a naive bulk job that fails halfway either stops dead or re-runs from the start — and re-running means every customer who was already processed gets charged or emailed twice.
Custom build
AI workflow with a confidence gate
For: businesses that want AI in the loop — classifying, drafting, routing — without it guessing confidently and being wrong.
Automation where the AI step flags its own uncertain decisions for a human instead of
acting on them, holds to a strict output format, and stops with an alert if a run would
exceed a cost you set. AI as infrastructure, not a gamble.
The cost of the manual version: most AI demos have no answer to “what happens when it’s wrong?” or “what’s my bill?” — so a bad decision or a runaway cost lands with no warning and no trail.
For agencies & dev shops
White-label delivery
For: agencies and studios that need automation and reliability work delivered under their own brand.
I take a scoped client build from brief to handover as a subcontractor — written
acceptance tests, milestone billing, and the same guarantee I give my own clients.
Your client only ever sees your name.
The cost of the alternative: turning down reliability-heavy work you can’t staff, or shipping it under-tested and carrying the support burden when it breaks.
Some of this I’ve already built and measured on real data — see the Proof section
below. The rest I scope and build fresh for your systems. On the call I’ll tell you
exactly which is which.